Terms & Conditions
GENERAL TERMS & CONDITIONS OF ADMISSION AT IPSAA
sure, that we can share openly about any concerns or questions that may arise. It is important that there is a
similar child care philosophy between the center and the parents. We welcome questions, feedback, or
discussions of any kind that are oriented towards a positive outcome for the children. Sensitive issues will be
discussed in private at a mutually beneficial time.
The Daycare Hours :
We offer full day care for children between 6 months to 12 years.
- Monday to Friday : 08:00am to 8:00pm
- Saturdays: 09:30am to 05:30pm
Play School Hours :
We offer full playschool programs for children between 2 years to 3 years.
- Monday to Friday :09am to 12:00pm (Summers)
- Monday to Friday :09:30am to 12:30pm (Winters)
Winter Breaks for Play school: 10 days
Summer Breaks for Play school: 45 Days
Fees / Payment Procedures
Your specific rates will be communicated to you at the time of admission. Fees is payable in advance and is due
no later than first week of start of new quarter. Payment may be made by Cheque, Credit Card or Cash. There
will be a late fee of Rs. 100/- per day, for failure to pay on time. Repeated late payments may be grounds for
termination and parents who are more than 2 weeks late on payment will be denied childcare until account is
Transport and Monthly fees are payable quarterly in advance.
Annual fees is payable in advance for one year. For the admission during financial year, fee will be prorated to
match the remaining quarters.
Parent Vacation: You must continue to pay the fees on your vacation to hold your Daycare spot.
Fees f or Late Pick Up
A late pickup fee will be Rs. 100/- assessed for all children picked up after time mentioned at the time of
admission and Rs. 250/- per hour for extended hours. This would be added to the subsequent quarters fee
Change in Schedule
Add-ons or schedule changes may be accepted to our daily schedule only if there is a position open for that
day, and they will be accepted on a first come, first served basis. Please remember that schedule changes of
this nature create some disruption to our normal schedule. We would appreciate as much notice as possible, so
that we can plan for meals, sleeping arrangements, and any changes in activities that may occur.
We maintain an open door policy for parents during daycare hours. This means that parents are always
welcome to call or drop in to see their children. We would appreciate your taking into consideration our schedule
when dropping in or calling, and remember that visitors usually cause children to react in an excited manner. If
you call during the day, please be aware that we may be busy with the children and may not be able to answer
the phone. If you would leave a message, we will call you back as soon as possible.
Daycare fees are based on enrolment (a reserved space), not on attendance. To maintain a reserved space,
fees must be paid during the absence of a child due to illness, holidays, vacation, or for any other reason.
- Transport will be charged as per actual depending upon the distance.
- Transport facility is available for select locations
- Change in transport has to be communicated one week in advance.
- In case transport facility is availed, dropping and pick up of the child would be from colonies/societies main
gate and not at the door step of the house.
- Transport Fee is for 12 months irrespective of holidays and days child is not attending the day care.
We maintain a positive discipline policy, which focuses on prevention, redirection, love, consistency and
Please keep in mind that there WILL be disagreements between children. Young children have a hard time
expressing their feelings. Sometimes they hit, throw toys, bite, etc.
We will try to prevent problems, redirect when appropriate, discuss inappropriate behaviour, encourage making
amends when offense involves another person, and sometimes withdraw privileges based on the principle of
Ipsaa Daycare is a “well-child care facility”. At no time do we provide sick childcare. The following illness policies
will be strictly enforced, for the health, well being and safety of all concerned.
Sick Child Policy: Under no circumstances may a parent bring a sick child to Daycare, if the child shows any
signs of illness (see SYMPTOMS REQUIRING REMOVAL OF CHILD FROM DAY CARE), or is unable to
participate in the normal routine and regular day care program. Sick children will expose all children and staff
members who they come in contact with. These people can in turn expose the other children. Sick children want
care from their parents in the comfort of their own homes. If other children become ill due to exposure to your
sick child, either because he/she was returned to day care before full recovery or because he/she was not
picked up promptly upon notice of becoming ill, other parents will be unnecessarily inconvenienced. Because
this is disruptive to other children and their families, your cooperation on this issue is extremely important.
Every effort is taken to reduce the spread of illness by encouraging hand washing and other sanitary practices.
If your child is unable to participate in the normal activities of the Daycare (including being able to play
outside), then your child MUST stay home.
Children will be visually screened when they arrive in the morning. In the event a child becomes ill and needs to
be picked up, the parent(s) will be called and are expected to come pick the child up within one hour (60
minutes). If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person
will be called and asked to come pick the child up.
For the benefit of our staff and other children in our care, a sick child will not be permitted to return to care for 24
hours after condition has returned to normal. The child may return 24 – 48 hours (depending upon the illness)
after they have received the first dose of an antibiotic. If a child receives an antibiotic for an ear infection, he/she
may return to day care immediately if he/she has been free of other symptoms mentioned for at least 24 hours.
If you aren’t sure about whether or not to bring your child to care, please call your onsite director to discuss it.
Allergy related symptoms, and non-communicable illnesses do not require exclusion if you have a note from
Symptoms requiring removal of child from day care:
- Fever: Fever is defined as having a temperature of 100°F or higher taken under the arm, 101°F taken
orally, or 102°F taken rectally. For children 4 months or younger, the lower rectal temperature of 101°F
is considered a fever threshold; (a child needs to be fever free for a minimum of 24 hours before
returning to Daycare, that means the child is fever free without the aid of Tylenol®, or any other fever
- Fever AND sore throat, rash, vomiting, diarrhoea, earache, irritability, or confusion.
- Diarrhoea: runny, watery, bloody stools, or 2 or more loose stools within last 4 hours.
- Vomiting: 2 or more times in a 24 hour period. Note: please do not bring your child if they have vomited in
- Breathing trouble, sore throat, swollen glands, loss of voice, hacking or continuous coughing.
- Runny nose (other than clear), draining eyes or ears.
- Frequent scratching of body or scalp, lice, rash, or any other spots that resemble childhood diseases,
- Child is irritable, continuously crying, or requires more attention than we can provide without hurting the
health, safety or well-being of the other children in our care.
Just a note: Many times our day care may get blamed for the illness of a child, meaning that we have “allowed”
sick children to come here. Parents may not stop to think that when sick children are brought to our center, our
entire staff is also at risk of exposure. How would you feel if another parent brought their sick child and exposed
your child? We STRESS this again — if you are not sure whether or not it is okay to bring your child, please call
ahead to ask us. We may require a doctor’s decision as to whether or not the child is contagious. We appreciate
your cooperation in this matter.
Parents will provide any medications needed by the child, including over-the-counter and prescription medicine.
Written authorization is needed for us to administer ANY medication, prescription or over-the-counter.
NOTE: All medicines must be in their original container with pharmacist’s or manufacturer’s label, child’s name,
dosage instructions, current date, name of medication, and times to be administered clearly written.
Minor bumps and scratches are inevitable, but we make every effort to keep the children safe through
supervision and childproofing. Minor injuries receive appropriate first aid, and if an emergency injury or illness
occurs, you will be contacted as soon as possible. If necessary, your child will be taken to the nearest hospital
where you will be asked to meet us. If you are not going to be at your usual place of employment, or at home,
please make sure that we have a number where you can be reached.
Parents are responsible for all costs involved in emergency medical treatment, including emergency
transportation, if required. The owners of Ipsaa Daycare, will not be held liable for any sickness/injury of either
parent/guardian or child while on these premises.
We reserve the right to terminate a child for the following reasons (but not limited to):
- Failure to pay
- Routinely late picking up your child
- Failure to complete the required forms
- Lack of parental cooperation or un courteous behaviour
- Failure of child to adjust to the center after a reasonable amount of time
- Our inability to meet the child’s needs
- Lack of compliance with handbook regulations
- Serious illness of child
We appreciate as much advance notice as possible when terminating, and will give the same courtesy in return.
Parents are required to give one month written notice when they decide to terminate child care. The month will
be paid in full, regardless of whether or not the child is in attendance.
We will give one month notice of termination for which full tuition is due, whether or not the child is in
attendance. The provider reserves the right to give written notice of immediate termination where there are
extreme circumstances that affect the well-being of the provider or other children in attendance.
Anyone who terminates Daycare and has a balance that is outstanding will need to have the account settled
within 30 days.
Revisions t o Handbook and Contract
There will be a yearly revision to this contract. All families will sign a new contract each year. We reserve the
right to make changes in rates and policies as we deem necessary. You will be notified, in writing, of any
changes that may occur. Every attempt will be made to give at least two weeks notice of changes.